Terms and Conditions

TERMS

At Wonderland Print Shop, our top priority is your satisfaction. We want your experience with us to be exceptional.

Prints 16X20 and smaller will ship approximately 2-3 weeks from closing date of sales window. Prints larger than 16X20 will ship approximately 4-6 weeks from closing date of sales window.

Returns are limited to replacement of the original item. 

All Wonderland Print Shop fine art prints are printed on demand, which means they're FINAL SALE, NON-RETURNABLE and NON-REFUNDABLE. 

We encourage you to carefully review the product descriptions, specifications, and images before making a purchase.

We require all damaged and incorrect prints to be returned to our studio for replacement. We must receive written notification as well as photo documentation of damages within 10 days of receiving item. We will no longer replace an item if we are not contacted within 10 days of product delivery.

To start a return due to a damaged product, you can contact us at the "CONTACT US" link at the top of the homepage. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

INCORRECT/ UNDELIVERABLE ADDRESS

When placing your order, please take a few moments to verify that the shipping address you have provided is correct. We cannot assume responsibility for shipping charges, additional shipping charges or replacing items that are misdelivered because of an incorrect or undeliverable address entered at the time the order was placed.

If your order is returned to us and needs to be reshipped due to an incorrect or undeliverable address, additional shipping fees and/or international taxes will apply. 

 

INTERNATIONAL SHIPPING

Wonderland Print Shop is not responsible for import taxes/duties and will not provide reimbursement for these fees.

If your order is returned to us and needs to be reshipped due to an incorrect or undeliverable address, additional shipping fees and/or international taxes will apply.